Privacy Policy
Last updated: October 28, 2026
GENTANT respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit https://gentant.com, contact us, or discuss products and business opportunities with us.
1. Who We Are
GENTANT is a grooming tools brand operated by Ningbo GENTANT Electronic Technology Co., Ltd., based in Ningbo, Zhejiang, China.
For questions about this policy or your personal information, contact:
Company: Ningbo GENTANT Electronic Technology Co., Ltd.
Address: Building 6, CITIC Cloud Valley Industrial Park, Jiangkou Subdistrict, Fenghua District, Ningbo, Zhejiang, China
Email: sales@gentant.com
Telephone: +86 13566325434
WhatsApp: +86 13566325434
Website: https://gentant.com
2. Information We Collect
Information You Provide
When you submit an inquiry, request a quotation, or communicate with us, we may collect:
- Your name, company name, and job title.
- Email address, telephone number, and WhatsApp contact details.
- Country, delivery address, and business contact information.
- Product interests, order quantities, and customization requirements.
- Messages, attachments, and other information you choose to provide.
Please avoid sending sensitive personal information that is unnecessary for your inquiry.
Website Visit Information
Our website and hosting services may collect technical information such as your IP address, browser type, device information, pages visited, and access times. Cookies and similar technologies may also collect information as described below.
3. How We Use Your Information
We use personal information to:
- Respond to inquiries and provide product information or quotations.
- Discuss wholesale, distribution, OEM/ODM, and private label projects.
- Coordinate samples, orders, shipping, and after-sales support.
- Maintain business communications and relevant records.
- Operate, protect, and improve our website.
- Meet applicable legal obligations and resolve disputes.
Where permitted by law, we may send relevant product or business updates. You can ask us to stop marketing communications at any time by emailing sales@gentant.com or using an unsubscribe option provided in the message.
4. Legal Grounds for Processing
Where applicable data protection laws require a legal basis, we process personal information based on:
- Steps requested by you before entering into a contract, or performance of a contract with you.
- Our legitimate interests in responding to business inquiries, maintaining business relationships, and protecting our website, where those interests are not overridden by your rights.
- Your consent, where required for marketing or certain cookies.
- Compliance with legal obligations.
You may withdraw consent at any time by contacting sales@gentant.com. Withdrawal does not affect processing lawfully carried out before your withdrawal.
Providing inquiry information is voluntary. However, we may be unable to respond to your request or fulfill an order without the necessary contact and business details.
5. Cookies and Similar Technologies
Cookies are small files stored on your device. They may help our website function, remember preferences, and understand website usage.
[Before publication, confirm and insert the actual cookie categories, service providers, purposes, retention periods, and available cookie controls used on this website.]
Where consent is required, we obtain consent before using optional cookies or similar technologies. You can also manage cookies through your browser, although blocking necessary cookies may affect website functionality.
6. How We Share Information
We may disclose relevant personal information to:
- Hosting, IT, email, and other service providers supporting our business.
- Delivery providers, logistics partners, and other parties involved in fulfilling your requests or orders.
- Professional advisers and authorities where reasonably necessary to meet legal obligations, protect rights, or resolve disputes.
- Parties involved in a business restructuring or transfer, subject to applicable safeguards.
We limit disclosures to information relevant to the purpose concerned.
[Before publication, confirm whether advertising, analytics, or other providers receive personal information. Add any required disclosures and privacy choices, including those relating to a “sale” or “sharing” under applicable privacy laws.]
7. International Processing
We operate in China. Information you provide may be accessed or processed in China and in countries where our service providers operate.
Where applicable law requires safeguards for international transfers, we use the relevant lawful transfer arrangements. Contact sales@gentant.com for information about the safeguards applicable to your information.
8. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes described in this policy.
Retention depends on the nature of your inquiry, whether a business relationship continues, and applicable accounting, contractual, and legal requirements. Information may be retained longer where necessary to establish, exercise, or defend legal claims.
9. Information Security
We use appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
No website, communication method, or storage system can guarantee absolute security.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Correct inaccurate or incomplete information.
- Request deletion of your information.
- Restrict or object to certain processing.
- Receive a portable copy of certain information.
- Withdraw consent and opt out of marketing.
- Complain to the relevant data protection authority.
You may object to the use of your personal information for direct marketing at any time.
To exercise your rights, email sales@gentant.com. We may need to verify your identity before responding. We will handle requests within the time required by applicable law.
11. Third-Party Services
Our website may link to third-party websites or communication platforms, including WhatsApp. Their handling of personal information is governed by their own privacy policies.
12. Children’s Privacy
Our website is intended for adult business contacts and customers. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact sales@gentant.com so we can review and address the matter.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable requirements. The latest version will be posted on this page with an updated date. Where legally required, we will provide additional notice of material changes.