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Frequently Asked Questions

Find answers to common questions about GENTANT products, wholesale orders, customization, samples, production lead times, and warranty support.
1
Are you a manufacturer or a trading company?

GENTANT is an integrated manufacturer and trading company specializing in professional barber tools. We combine manufacturing expertise with flexible sourcing capabilities to provide high-quality products, competitive pricing, and reliable wholesale solutions for customers worldwide.

2
What is your minimum order quantity (MOQ)? Can your products be customized?

Our MOQ varies depending on the product and stock availability. In-stock products may be available with lower MOQs, while private labeling, custom packaging, and other customization options may require higher minimum order quantities. Please contact us for specific details.

3
Can I request samples before placing a bulk order?

Yes, samples are available for quality evaluation and product testing before bulk orders. Sample fees and shipping costs may apply depending on the product and quantity. Please contact our team for details.

4
Are your hair clippers and trimmers designed for professional or home use?

Our product range covers both professional barbering and personal grooming needs. From everyday home-use models to high-performance professional clippers and trimmers, we offer various options to suit different users, performance requirements, and market segments.

5
Will high-speed motors cause the blades to overheat?

High-speed motors can generate additional heat during operation. For many of our models operating above 8,000 RPM, we use DLC-coated blades to help reduce friction, improve heat dissipation, and minimize excessive heat buildup during extended use. Actual blade temperature may vary depending on operating conditions.

6
How often should clipper and trimmer blades be replaced?

Blade replacement frequency depends on usage, maintenance, and cutting performance. For occasional home use, blades can last a long time with proper care. For professional barbers using their tools daily, we generally recommend inspecting and considering blade replacement every 6–12 months, or sooner if cutting performance declines.

7
Are accessories included with your products? Can they be customized?

Most of our clippers and trimmers come with standard accessories, including guide combs. We also offer additional guide combs in various sizes, colors, and materials, as well as replacement blades and other accessories. Custom accessory options are available upon request, subject to order requirements.

8
Where is your factory located?

Our manufacturing facility is located in Ningbo, Zhejiang Province, China. With over 20 years of industry experience, GENTANT serves wholesalers, distributors, retailers, and brands across international markets.

9
What is the typical lead time for customized orders?

The typical production lead time for customized orders is approximately 30–40 days after order details and customization requirements are confirmed. Actual lead times may vary depending on order quantity, product availability, and customization complexity.

10
What is your warranty policy and warranty period?

GENTANT offers a 2-year limited warranty against manufacturing defects under normal use. Warranty coverage is subject to the applicable product and order terms. Damage caused by misuse, accidental damage, improper maintenance, or normal wear and tear is generally excluded. Please contact our team for warranty claims and after-sales support.

GET IN TOUCH WITH US

GENTANT is a professional barber tools manufacturer and wholesale supplier, offering quality hair clippers, trimmers, foil shavers, and grooming products. We provide flexible MOQ options, private label services, and reliable wholesale solutions for global B2B customers.
Contact: Kevin
Tel: +86 13566325434
WhatsApp: +86 13566325434
WeChat: 13566325434
Address: Building 6, CITIC Cloud Valley Industrial Park, Jiangkou Subdistrict, Fenghua District, Ningbo, Zhejiang, China
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